Privacy Policy

This Privacy Policy explains how AllStar Casino collects, uses, stores, and protects your personal data when you use our services at allstarcasinoca.com. We are committed to safeguarding your privacy in accordance with applicable data protection laws. Please read this policy carefully to understand our practices regarding your information.

Information We Collect

We collect several types of information to provide and improve our service. This includes data you give us directly, data we gather automatically, and data from third parties.

Personal Information You Provide

When you register an account, make a deposit, or contact support, we may collect:

Full name and date of birth
Email address and telephone number
Residential address
Payment method details (such as Interac, Visa, Mastercard, e-wallet, or cryptocurrency wallet information)
Government-issued identification (for KYC verification)
Username and password

Information Collected Automatically

When you visit our website, we automatically collect certain technical data, including:

IP address and browser type
Device type and operating system
Pages visited and time spent on each page
Referring website or application
Cookie identifiers and similar tracking technologies

Information from Third Parties

We may receive information about you from payment processors, identity verification services, and fraud prevention agencies. This helps us confirm your identity and prevent illegal activity.

How We Use Your Information

We use your personal data for the following purposes:

To process your account registration and manage your gaming account
To process deposits and withdrawals using your chosen method
To verify your identity and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
To enforce our Terms & Conditions, including bonus rules and fair play policies
To communicate with you about your account, such as confirming transactions or responding to support inquiries
To improve our website and services through anonymized analytics
To comply with legal obligations and regulatory requests

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. Cookies are small text files stored on your device. We use the following types:

Strictly necessary cookies: Essential for the website to function, such as maintaining your session
Functional cookies: Remember your preferences (language, region, etc.)
Analytics cookies: Help us understand how visitors interact with the site (e.g., Google Analytics)
Advertising cookies: Used to display relevant offers (only with your consent where required)

You can control cookie preferences through your browser settings. Blocking some cookies may affect site functionality. For more details, see our Cookie Policy, which is incorporated into this Privacy Policy.

We do not sell your personal information to third parties. We may share your data with:

Payment processors and financial institutions to facilitate transactions
Identity verification and fraud prevention services
Customer support and IT service providers
Regulatory authorities, if required by law
Third-party analytics providers (e.g., Google Analytics) using anonymized data

All third parties are contractually bound to handle your data securely and only for the purposes we specify.

Data Retention

We retain your personal data for as long as your account is active and for a reasonable period after closure to comply with legal obligations (e.g., record-keeping for tax and anti-money laundering purposes). Typically, we keep records for at least five years after account closure. When data is no longer needed, we delete or anonymize it securely.

Your Rights as a User

Under applicable privacy laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data, subject to legal retention requirements
Restrict or object to processing of your data
Withdraw consent where processing is based on consent
Data portability (receive your data in a structured, machine-readable format)
Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below. We will respond within 30 days.

Data Security

We implement industry-standard security measures to protect your personal data, including:

128-bit SSL encryption for all data transmitted between your browser and our servers
Optional two-factor authentication (2FA) for your account
Secure storage of payment information with encryption
Regular security audits and penetration testing
Restricted access to personal data only to authorized personnel

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take reasonable steps to minimize risk.

Minors and Age Restriction

AllStar Casino is intended for players who are at least 19 years old in most Canadian provinces, and 18 years old in Alberta, Manitoba, and Quebec. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data, we will delete it immediately. We encourage parents to monitor their children’s online activity.

Responsible Gaming and Your Data

We support responsible gaming practices. If you set deposit limits, time limits, or self-exclusion, we will process these requests promptly. Your data related to responsible gaming tools is kept confidential and used only to implement your preferences. For more information, please refer to our Responsible Gaming page.

International Data Transfers

AllStar Casino is operated by Progress Path Co. N.V., registered in Curaçao. Your personal data may be transferred to and processed in jurisdictions outside your country of residence, including Curaçao. We ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, via email. Your continued use of our website after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By email: [email protected]
Via live chat: available 24/7 on our website
By post: Progress Path Co. N.V., P.O. Box 123, Curaçao

For complaints, you may also contact our licensing authority, the Curaçao Gaming Control Board. We aim to resolve all privacy-related inquiries promptly.